Nowadays, time and cost efficiency, data security, and scalability of an IT infrastructure are essential for small and middle businesses to keep up with the competition in the market. As not all organizations have the capacity to take care of their tech needs completely, the most logical decision is to entrust them in the professional hands of the best managed IT service providers. With the services performed by qualified managed service providers, your firm can get expert assistance in managing your IT environment and carrying out daily tasks without losing focus because of mundane IT operations.
In this article, we’ll give you a perfect opportunity to explore the options in the selection of the top managed services provider for your IT needs. You can also delve further into the topic by reading our answers to the most popular queries in the FAQ.
14 Top managed IT service companies
We gathered important details and characteristics about well-known IT managed services companies in this comparison chart. Explore our list of companies that were recognized as leaders in the industry of managed IT.
| Name | Experience | Locations | Client focus | Reviews |
|---|---|---|---|---|
| Atlasiko Inc. | 8+ years | Philadelphia, PA, USA; London, UK | All business sizes | Clutch: 4.8 GoodFirms: 5.0 Google reviews: 5.0 Overall: 4.9 |
| Integris | 2+ years | USA (locations in CO, FL, GA, KS, MD, MA, MI, MN, NJ, NY, PA, TX, and Washington, DC) | Small business | Clutch: 4.8 Google reviews: 4.9 Overall: 4.8 |
| Total Networks | 37+ years | Phoenix, AZ, USA | Small business | Clutch: 4.8 Google reviews: 4.9 Overall: 4.8 |
| TechMD | 20+ years | Orange County, Los Angeles, CA, USA | Small business | Clutch: 4.9 Google reviews: 4.9 Overall: 4.9 |
| CyberDuo | 15+ years | Orange County, Los Angeles, San Diego, CA, USA | Mid-sized business | Clutch: 4.9 G2: 4.8 Google reviews: 5.0 Overall: 4.9 |
| Bit by Bit | 36+ years | New York, NY; Dallas, TX, Boston, MA, USA | Mid-sized and small businesses | Clutch: 4.9 Google reviews: 5.0 Overall: 4.9 |
| Framework IT | 15+ years | Chicago, IL, USA | Mid-sized business | Clutch: 4.8 Overall: 4.8 |
| designDATA | 44+ years | Gaithersburg, MD; Washington, DC, USA | Small and mid-sized businesses | Clutch: 5.0 Google reviews: 5.0 Overall: 5.0 |
| Ascendant Technologies | 26+ years | Somerset County, NJ, USA | Mid-sized business | Clutch: 5.0 Google reviews: 4.8 Overall: 4.9 |
| BCA IT | 33+ years | Miami, Orlando, Tampa, FL, USA | Small business | Clutch: 5.0 Overall: 5.0 |
| GenCare | 37+ years | Los Angeles, CA, USA | Small business | Clutch: 4.8 Overall: 4.8 |
| Computer Solutions East | 17+ years | New Rochelle, NY, and Boca Raton, FL USA; India, Philippines | Small business | Clutch: 5.0 Google reviews: 4.9 Overall: 4.9 |
| ScienceSoft | 33+ years | McKinney, TX, and Atlanta, GA, USA; Finland, Latvia, Lithuania, Poland, the UAE | Mid-sized business and enterprises | Clutch: 4.8 G2: 5.0 GoodFirms: 5.0 Overall: 4.9 |
| Success Computer Consulting | 30+ years | Golden Valley, MN, USA | Mid-sized and small business | Clutch: 5.0 Google reviews: 5.0 Overall: 5.0 |
Best managed service providers in IT 2023
We present you with an overview of their line of work and the qualities appreciated by the clients. We hope this list will help you discover options and choose the best partner to accelerate your business growth and facilitate operations.
Atlasiko Inc.
Atlasiko Inc. belongs to the best managed IT service providers because of the quality of delivered solutions and our dedication to establishing productive collaboration with our clients. Over the course of the last 8+ years, the top skills of Atlasiko’s professionals have been in high demand. Only in a span of the last 2 years, our firm experienced 150% growth. The rapid development encourages us to tackle different projects performing our managed IT service at affordable prices. What also makes us different from other IT managed services companies is that we provide our top services regardless of the client organization’s size. We ensure consistent support and consulting on important matters of the improvement of your IT infrastructure as well as the full digital transformation of your business. Atalsiko’s specialists develop managed applications for your specific operations. You can also entrust infrastructure and cloud management to our company. With 1000+ implemented projects and experience in working with businesses of various industries, Atlasiko ensures outstanding results.
Our offers:
- IT systems
- IT infrastructure assessment
- Managed application services
- IT strategy consulting
- Managed DevOps
We offer impeccable expertise and a wide range of efficient solutions for your business development
Integris
Integris is a union of experienced vendors created in 2021 that assembles a network of some of the best managed IT service providers. This nationwide company is coordinated, responsive, and quickly growing from coast to coast in the USA. Integris can provide small and medium-sized organizations with the most significant local, on-site service and strategic advice. Their team can also support them with a nationwide network of CISO compliance advisory, 24/7 service desk coverage, and cybersecurity monitoring.
What they provide:
- Help desk
- IT systems
- IT consulting
- Dedicated IT team
Total Networks
Total Networks is the only managed IT service provider in Arizona that has earned the CompTIA Security TrustmarkTM, demonstrating dedication to continually upholding best practices in IT security. The CompTIA Security TrustmarkTM helps businesses detect regulatory compliance gaps and deal with issues in security policies, processes, and planning. It recognizes solution providers who consistently adhere to security best practices. This provider sure clients are safe and in compliance with a number of laws, including CMMC, ITAR, HIPAA, and others.
This company delivers:
- Business strategy
- Lifecycle management
- Vendor management
- Cybersecurity and IT compliance
TechMD
As an award-winning managed service provider of IT solutions, TechMD offers infrastructure management, cybersecurity cloud, cloud solutions, and strategic consultancy. The specialists of the company focus on giving small and medium enterprises access to corporate-level productivity, scalability, and security. With 63 dedicated team members on board, TechMD with its SSAE-19 certification was recognized and featured in the Inc 5000, MSP 501, and other rankings.
TechMD offers:
- ProactiveIQ
- Help desk
- Virtual CIO
- IT projects team
- Managed cybersecurity
CyberDuo
CyberDuo is one of the top managed IT services providers that delivers an extensive range of managed IT and cybersecurity to medium-sized businesses. Among the offerings of this company, there are efficient managed security services, security assessment, cloud security, penetration testing, and incident response. As cybersecurity has emerged as one of the most challenging aspects of the data world, CyberDuo puts extra focus on detecting vulnerabilities and securing the IT infrastructures of their clients. They also take upon themselves the role of cloud providers ensuring safe cloud migration.
This company performs:
- 24/7 help desk
- Business continuity
- Security and compliance
- Security awareness training
Bit by Bit
Bit by Bit Computer Consultants Inc. was established in 1987 as a networking and database application development firm. Since then, this top managed services IT company has developed into a full-service provider and become one of the market leaders in performing dependable and affordable managed services to businesses in and near the Tri-State region.
What they provide:
- Help desk support
- Network monitoring & Remediation
- Security & Security awareness training
- CIO consulting
- Business Continuity & Disaster Recovery
- Datacenter
Framework IT
Framework IT is a first-class managed service provider with a focus on security, strategy, and support for businesses looking to create an agile IT environment. With the help of our data-driven methodology, The Evolution Framework, the managed IT service company develops a strategy that is specific to a client’s requirements in order to increase productivity and encourage effective IT operations. The Evolution Framework is a strategic method employed by this managed IT service provider that rewards clients with adequate prices while aligning them with data-driven best practices.
They deliver:
- IT support services
- IT strategy
- Cybersecurity
designDATA
DesignDATA is one of the best providers of IT managed services that was founded in 1979. the main goal of the organization is to provide enterprises with scalable solutions that let teams securely perform their operations and carry out tasks. DesignDATA offers comprehensive cybersecurity solutions, end-user training that is second to none, data center and cloud services, 24/7 technical support, and enterprise-level consulting services.
DesignDATA offers:
- Private cloud
- Cybersecurity
- Training & Productivity solutions
- Managed services for Apple
Ascendant Technologies
For more than 26 years, Ascendant has provided managed support and IT consulting to the Tri-state area. The specialists of this company have expertise in co-managed and mid-market tech solutions. They work with mid-sized businesses of various industries that seek quick assistance, competitive prices, and exceptional network security. With an extensive service package and vast experience in collaboration with different customers, Ascendant Technologies is considered to be one of the best managed services IT companies in the Northeast region.
What the firm offers:
- IT helpdesk
- Onsite IT support
- Managed desktop
- Server management
- NOC services
- IT infrastructure management
- Patch management
- Computer IT support
- MSP packages
BCA IT
Since 1990, BCA IT has been providing excellent IT management while also having cybersecurity, and backup & disaster recovery as the areas of the company’s expertise. BCA has developed into a well-liked industry and community leader in Central and South Florida. They provide services to a vast number of steadfast customer businesses, mainly small and mid-sized (from 5 to 200 employees). The managed IT service company ensures proactive monitoring, unlimited support, and a fixed monthly fee as a model of payment.
Provided assistance:
- Desktop and server care
- Security assessment
- Data backup and disaster recovery
- Cloud services
- Managed VoIP
GenCare
GenCare is a market-leading IT systems integrator that offers managed services and technology consultancy to customers who need to handle and maintain mission-critical data. With more than 32 years of experience being a top managed services provider, GenCare assures to increase the effectiveness of their clients’ organizations. They deliver managed support and other managed IT services for small businesses and local medium-sized companies in Southern California.
What they can help you with:
- IT support programs
- Security solutions
- Disaster recovery
- Phone systems
- Cloud infrastructure
Computer Solutions East
As one of the best managed IT service providers with an emphasis on cybersecurity, Computer Solutions East focuses on identifying any potential breaches before they have a chance to severely damage clients system's defenses. To assist businesses in optimizing their priceless IT infrastructure, this managed services IT company evaluates the architecture of IT systems, enhances system functionality, and automates practical routines. For app development, Computer Solutions East employs Veracode to secure app safety and client confidence. CSE offers visibility, enforcement, data security, and threat detection for clients' apps in light of the rising demand for Software as a Service that enterprises must meet.
Their offers:
- Total PC management
- Virtual CIO consulting
- Application migration
- Managed security
- Business Continuity & Disaster recovery
- 24/7 Microsoft 365 management
- Device as a Service
- Technology as a Service
ScienceSoft
ScienceSoft is one of the largest managed service providers which mostly focuses on the delivery of solutions to mid-sized businesses and enterprises. The company’s offers encompass miscellaneous industries like transportation and logistics, banking, retail, telecommunications, healthcare, and finances. They manage IT with professional cybersecurity and infrastructure development and provide helpdesk options and consultancy to other software businesses as well as non-tech companies. Qualified implementation of projects, 24/7 support, and flexible cooperation models granted global recognition to ScienceSoft which was named America’s Fastest Growing Company in 2022.
ScienceSoft performs:
- IT infrastructure assessment
- Managed security
- IT infrastructure monitoring 24/7
- Help desk
- IT infrastructure administration
- Cloud management
- Managed application
- Managed DevOps
Success Computer Consulting
The goal of Success Computer Consulting company is to provide Minnesota's small and medium-sized businesses with the best managed technology and security services available. With monthly service agreements and project implementations, particularly, their specialists offer a constantly expanding range of technology-related assistance. As one of the experienced managed service providers in the IT industry, the firm puts a special emphasis on cybersecurity.
What they can do:
- 24/7 Network monitoring
- Cloud management and monitoring
- Patch and asset management
- Essential network maintenance
- Virus and malware prevention
- Identity management
- Dark web and behavioral monitoring
- Foothold detection
- Vulnerability scanning
Managed services providers FAQ
What are managed IT service providers?
Managed services providers are third-party businesses that remotely administer an IT infrastructure and applications of end-users. Management service providers are mostly employed by small and medium-sized businesses, non-profitable companies, and governmental organizations to carry out a specific range of ongoing admin tasks.
The main reason why organizations opt for the assistance of managed services companies is to have the ability to concentrate on developing their products without being concerned about protracted system outages or service interruptions.
What are the benefits of using managed IT services?
- Solution for the skills shortage. For in-house teams who don't have the time, expertise, or experience to manage specific business processes on their own or who want to concentrate their attention on other projects, IT managed services might be beneficial.
- Cost reductions. Instead of developing internal IT operations, hiring a managed service provider may be more affordable and the costs may be more predictable, which is advantageous for organizational budgeting. Many managed IT services are linked to varying cloud costs. Such managed service fees are typically included in a fixed monthly fee.
- Reliability. Because the provider is in charge of ensuring that the service is always available, you don't need to worry as much about outages. An in-house IT team frequently disperses its attention and workforce on several tasks, whereas managed providers are able to concentrate on perfecting the delivery of their particular specialty.
What are the challenges of cooperation with IT managed service companies?
- Not all managed IT service providers guarantee security. Quite a number of managed services IT companies do not place a strong emphasis on cybersecurity.
- Reliant on third-party companies. Businesses that rely on a managed IT services provider to handle routine chores risk becoming dependent on them. Those organizations might experience serious system downtime if managed services IT companies don’t adhere to their service level agreement.
- Prolonged response period. Some managed IT service providers may respond to a problem slowlier. Moreover, taking over operations can seem dragged out as manage service providers need time to assess the current state of your IT infrastructure and provide a solution.
- Upselling possibility. Unfortunately, there still might be some deceptive managed services providers that could attempt to upsell a company on products or services it doesn't require.
Conclusion
Hopefully, this article casts more light on the topic and the options you have to choose the best managed IT services providers for your business enhancement. Of course, there are far more companies in this industry but in our comprehensive list, you can find the best ones.
If you need further information or details about our offers, do not hesitate to contact Atlasiko. As a professional managed IT service provider, our company will help you to find a functional and affordable solution for any challenge.
managed services can reaally take a lot off your shoulders. especially when you're a small business
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