21 Best AI Chatbots In 2023 for Everyone

AI
  • Best chatbots powered by AI: a comprehensive list with characteristics, prices, and reviews. 
  • Definition of an AI chatbot and main principles of work for a better understanding. 
  • Common ways of utilization of AI chatbot technologies in businesses.
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Posted:
28.02.2023
Best AI Chatbots In 2023 For Your Business

Intro

In recent years, artificial intelligence assistance has proven to be one of the best solutions for automation, and the skyrocketing popularity of chatbot software is among the most representative examples. Many present-day businesses in various domains use the best AI chatbots to enhance customer engagement management, support services, marketing, sales, and other purposes.

With the heightened demand for chatbot services, modern chatbot solution companies focus on the development of cutting-edge platforms and apps to offer to client organizations and end-users. As more and more business chatbots emerge, it becomes more difficult to navigate through this market searching for the best chatbot platform with AI capabilities. In this article, Atlasiko will assist you in finding the most appropriate solution by providing a comprehensive AI chatbot list and explaining all peculiarities of use. We also added a brief AI chatbot FAQ where you can find answers to the most popular queries.

Best chatbots powered by AI

NamePriceBest forRating
Chat GPTFree plan; ChatGPT Plus – $20/monthUsed as an AI conversational botOverall: 4.8 G2: 4.8
Tidio(annual billing) Free plan; Communicator – $15.83/month; Chatbots – $32.50/month; Tidio+ – starts from 240.83/month; free trial availableUsed as the best chatbot builder without coding requiredOverall: 4.8 Capterra: 4.8 G2: 4.8 GetApp: 4.7 Software Advice: 4.8
ProProfs Chat BotMonthly plan – $29.99/operator/month; Annual plan – $19.99/operator/monthLive chat and chatbot for support automationOverall: 4.7 Capterra: 4.8 G2: 4.5 GetApp: 4.8 Software Advice: 4.8
ManychatFree plan; Pro – starts at $15/monthFacebook AI chatbotOverall: 4.7 Capterra: 4.7 G2: 4.6 GetApp: 4.8 Software Advice: 4.7
Landbot(billed monthly) Website: Sandbox – free; Starter – $39/month; Pro – $99/month; Business – from $300/month; WhatsApp: Pro – $169/month; Business – from $300/monthUsed as the best chatbot builder with No-code technologyOverall: 4.6 Capterra: 4.5 G2: 4.7 GetApp: 4.5 Software Advice: 4.5
DeepConverseNot provided by the chatbot companyAutomation with customer support bots Overall: 4.6 Capterra: 4.5 G2: 5.0 GetApp: 4.5 Software Advice: 4.5
HaptikNot provided by chatbot vendorsOmnichannel customer experience managementOverall: 4.5 Capterra: 4.5 G2: 4.5 GetApp: 4.5 Software Advice: 4.5
Zoho SalesIQ(billed yearly) Free plan; Basic – $7/operator/month; Professional – $12/operator/month; Enterprise – $20/operator/month; 14-day free trial Customer engagement managementOverall: 4.5 Capterra: 4.5 G2: 4.4 GetApp: 4.5 Software Advice: 4.5
Podium(annual) Essentials – $249/month; Standard – $409/month; Professional – $599/month; free trial – 14 daysMarketing and communication AI chatbots platformOverall: 4.4 Capterra: 4.3 G2: 4.6 GetApp: 4.3 Software Advice: 4.3
REVE ChatLive chat pricing (annual):Standard – $13.5/agent/month; Advanced – $22.5/agent/month; Enterprise – $45/agent/month; Chatbot price (yearly): Standard – $44; Advanced – $224; Enterprise – $449; Custom plan; Free trialCustomer communication and engagement managementOverall: 4.4 Capterra: 4.4 G2: 4.5 GetApp: 4.4 Software Advice: 4.4
Botsify(Billed monthly) Do it yourself – $49/month; Done for you – $149/month; Custom plan; Free trial availableSales and customer support with an automated chatbotOverall: 4.4 Capterra: 4.4 G2: 4.3 GetApp: 4.4 Software Advice: 4.4
SurveySparrowNot provided by chatbot vendorsOmnichannel experience managementOverall: 4.4 Capterra: 4.4 G2: 4.4 GetApp: 4.4 Software Advice: 4.4
AdaNot provided by the chatbot vendorCustomer service automationOverall: 4.4 Capterra: 4.4 G2: 4.5 GetApp: 4.4 Software Advice: 4.4
Boost.aiNot available Customer experience with conversational AIOverall: 4.3 Capterra: 4.4 G2: 4.1 GetApp: 4.4 Software Advice: 4.4
Zendesk(annually billed) Suite Team – $49/agent/month; Suite Growth – $79/agent/month; Suite Professional –$99/agent/month; Suite Enterprise – $150/agent/month; free trialAI-powered customer service solutionOverall: 4.4 Capterra: 4.4 GetApp: 4.4
FreshChatFree; (billed annually) Growth – $15/agent/month; Pro – $39/agent/month; Enterprise – $69/agent/month; free trial availableUsed as a messaging bot Overall: 4.1 Capterra: 4.1 GetApp: 4.1 Software Advice: 4.0
Salesforce EinsteinCustom price for the chatbot serviceTop chatbot for CRM as a part of Salesforce Service CloudOverall: 4.1 Capterra: 4.4 GetApp: 4.0 Software Advice: 4.0
NetomiNot provided by the chatbot vendorBot conversationOverall: 4.9 Capterra: 5.0 G2: 4.8
MobileMonkeyFor marketing & sales: MobileMonkey Startup – from $119/month (annual billing); MobileMonkey Team – from $299/month (annual billing); For creators & coaches: InstaChamp VIP Edition – free (temporary offer); InstaChamp Platinum – $19/monthSales outreach automation and social media auto chatbot respondersOverall: 4.8 Capterra: 4.7 G2: 4.9
TarsNot provided by the chatbot companyMarketing and customer service management with intelligent chatbotsOverall: 4.3 Capterra: 4.4 G2: 4.1
Alexa for BusinessShared devices – $7/device/month; Enrolled users – $3/user/monthUsed as the best AI chatbot for voice assistanceOverall: 4.1 G2: 4.1

ChatGPT

Pricing: Free plan; ChatGPT Plus – $20/month
Can be used for: Used as an AI conversational bot
Rating by Atlasiko Inc.
4.9
G2
4.8
Product Hunt
5.0

In the past few months ChatGPT by OpenAI has become one of the most popular chatbots powered by the AI technology. As the software is still in the research stage users continue to discover the full extent of its capabilities. We can state for sure, that the AI chatbot is able to provide a specific experience of human-mannered conversations. It uses machine learning and NLP technologies to recognize the context of queries and requests and picks up on the syntactic styles and even demeanors of users to write the most realistic answer. Among the most common use cases of this free AI chatbot are text translations, summarizations, and the generation of conversations.

Features:

  • Artificial intelligence conversation with a human-like manner 
  • Problem-solving capabilities 
  • Efficient natural language processing 
  • Wide range of integrations 
  • AI-generated responses

Tidio

Tidio AI Logo
Pricing: (annual billing) Free plan; Communicator – $15.83/month; Chatbots – $32.50/month; Tidio+ – starts from 240.83/month; free trial available
Can be used for: Used as the best chatbot builder without coding required
Rating by Atlasiko Inc.
4.8
Capterra
4.8
G2
4.8
GetApp
4.7
G2
4.8

Tidio Chat is a top online chatbot AI platform with the live chat capability that merges messages from Facebook Messenger, emails, and website chat widgets into a single agent interface. This allows agents to handle all customer communications simultaneously and with the same set of resources, regardless of the channel they arrive from. Users of Tidio Chat can configure a variety of chatbot automation features to launch predefined actions when a specific circumstance is met. There are several possible triggers, such as when a user opens a new page on the website, first visits the site, later visits the site, and time spent on a particular page. Sending emails or chat messages, adding to or removing tags from customer profiles are all actions that might be triggered. Automation in Tidio AI chatbot is aimed at detecting when users experience problems signing in, completing forms, or making payments and taking appropriate action before the user leaves the website.

  •  Live chat 
  • Sales chatbots
  • Ticketing 
  • Automated responses 
  • Order management (for Shopify integration) 
  • Messaging channels 
  • No-code chatbots builder 
  • Departments and analytics 
  • Interface customization

ProProfs Chat

ProProfs Chat AI Logo
Pricing: Monthly plan – $29.99/operator/month; Annual plan – $19.99/operator/month
Can be used for: Live chat and chatbot for support automation
Rating by Atlasiko Inc.
4.7
Capterra
4.8
G2
4.5
GetApp
4.8
G2
4.8

ProProfs Chatbot is a quick and effective online AI chat tool that enables various business websites to provide prompt assistance to their esteemed clients and website visitors. With the help of ProProfs live chat software, a customer service team can respond to several clients without interfering with their browsing experience, answer a variety of questions in real time, and resolve issues more quickly. Support personnel can rapidly minimize tickets with the use of the live chat software, and customers' reaction times and satisfaction levels are also improved. Capabilities of a chat with artificial intelligence support allow agents to automate responses, collect lead info to enhance sales, and schedule meetings. The ProProfs Chatbot is also noted for its high level of customization.

Features: 

  • Chatbot 
  • Automated greetings 
  • Canned responses 
  • Proactive chat invitation 
  • Intelligent chat routing 
  • Visitor tracking 
  • Customization 
  • Analytics & Reports 
  • Post-chat survey

Manychat

Manychat AI Logo
Pricing: Free plan; Pro – starts at $15/month
Can be used for: Facebook AI chatbot
Rating by Atlasiko Inc.
4.7
Capterra
4.7
G2
4.6
GetApp
4.8
Software Advice
4.7

A conversational AI technology called Manychat was created to assist eCommerce companies in automating text message, Facebook Messenger, and Instagram discussions. Customers can receive email and text messages from administrators with discount coupons, reservation confirmations, promotional messages, and more. With Manychat, agents get the functionality to create customized chatbot processes, run A/B testing to increase campaign effectiveness, and learn more about performance metrics. Using a drag-and-drop interface, operators can also use built-in templates for the chatbot application to create and modify marketing campaigns across numerous social media channels.

Features:

  • Facebook messaging bot 
  • Automated chatbots for Instagram marketing 
  • SMS text messages 
  • Conversational AI chatbots for WhatsApp 
  • Artificial intelligence conversation chat building 
  • Integrations

Landbot.io

Landbot AI Logo
Pricing: (billed monthly) Website: Sandbox – free; Starter – $39/month; Pro – $99/month; Business – from $300/month; WhatsApp: Pro – $169/month; Business – from $300/month
Can be used for: Used as the best chatbot builder with No-code technology
Rating by Atlasiko Inc.
4.6
Capterra
4.5
G2
4.7
GetApp
4.5
Software Advice
4.5

A cloud-based service called Landbot.io enables small and medium-sized businesses to build the best conversational chatbots for websites, landing pages, surveys, and chatbot tools for generation of leads to engage with customers and increase conversion rates. Users can develop lead-generating forms on the conversational UI-based platform. The data gathered from the forms is sent straight to the CRM systems of enterprises for further processing. Additionally, Landbot.io has an integrated editor that enhances interaction with potential clients, keeps track of leads, and customizes messages based on visitor preferences with the help of artificial intelligence technology.

Products and platforms:

  • Website chatbot 
  • WhatsApp automation 
  • API & SDK 
  • Chatbot platform 
  • Integrations

DeepConverse

DeepConverse AI Logo
Pricing: Not provided by the chatbot company
Can be used for: Automation with customer support bots
Rating by Atlasiko Inc.
4.6
Capterra
4.5
G2
5.0
GetApp
4.5
Software Advice
4.5

DeepConverse assists companies in scaling and automating their client engagements with its features of an AI chatbot. To give your users a wonderful support experience, DeepConverse features chatbots online, conversational search, and interactive guides. With more than 50 support APIs at the disposal, DeepConverse enables quick and safe automation of processes like recurring payments, appointment booking and scheduling, client identification verification, etc. It provides an excellent self-service chatbot for resolving issues. 

Platform capabilities:

  • AI chatbots 
  • Interactive decision trees 
  • Answer engine 
  • Integrations

Haptik

Haptik AI Logo
Pricing: Not provided by chatbot vendors
Can be used for: Omnichannel customer experience management
Rating by Atlasiko Inc.
4.5
Capterra
4.5
G2
4.5
GetApp
4.5
Software Advice
4.5