Intro
In recent years, artificial intelligence assistance has proven to be one of the best solutions for automation, and the skyrocketing popularity of chatbot software is among the most representative examples. Many present-day businesses in various domains use the best AI chatbots to enhance customer engagement management, support services, marketing, sales, and other purposes.
With the heightened demand for chatbot services, modern chatbot solution companies focus on the development of cutting-edge platforms and apps to offer to client organizations and end-users. As more and more business chatbots emerge, it becomes more difficult to navigate through this market searching for the best chatbot platform with AI capabilities. In this article, Atlasiko will assist you in finding the most appropriate solution by providing a comprehensive AI chatbot list and explaining all peculiarities of use. We also added a brief AI chatbot FAQ where you can find answers to the most popular queries.
Best chatbots powered by AI
Name | Price | Best for | Rating |
---|---|---|---|
Chat GPT | Free plan; ChatGPT Plus – $20/month | Used as an AI conversational bot | Overall: 4.8 G2: 4.8 |
Tidio | (annual billing) Free plan; Communicator – $15.83/month; Chatbots – $32.50/month; Tidio+ – starts from 240.83/month; free trial available | Used as the best chatbot builder without coding required | Overall: 4.8 Capterra: 4.8 G2: 4.8 GetApp: 4.7 Software Advice: 4.8 |
ProProfs Chat Bot | Monthly plan – $29.99/operator/month; Annual plan – $19.99/operator/month | Live chat and chatbot for support automation | Overall: 4.7 Capterra: 4.8 G2: 4.5 GetApp: 4.8 Software Advice: 4.8 |
Manychat | Free plan; Pro – starts at $15/month | Facebook AI chatbot | Overall: 4.7 Capterra: 4.7 G2: 4.6 GetApp: 4.8 Software Advice: 4.7 |
Landbot | (billed monthly) Website: Sandbox – free; Starter – $39/month; Pro – $99/month; Business – from $300/month; WhatsApp: Pro – $169/month; Business – from $300/month | Used as the best chatbot builder with No-code technology | Overall: 4.6 Capterra: 4.5 G2: 4.7 GetApp: 4.5 Software Advice: 4.5 |
DeepConverse | Not provided by the chatbot company | Automation with customer support bots | Overall: 4.6 Capterra: 4.5 G2: 5.0 GetApp: 4.5 Software Advice: 4.5 |
Haptik | Not provided by chatbot vendors | Omnichannel customer experience management | Overall: 4.5 Capterra: 4.5 G2: 4.5 GetApp: 4.5 Software Advice: 4.5 |
Zoho SalesIQ | (billed yearly) Free plan; Basic – $7/operator/month; Professional – $12/operator/month; Enterprise – $20/operator/month; 14-day free trial | Customer engagement management | Overall: 4.5 Capterra: 4.5 G2: 4.4 GetApp: 4.5 Software Advice: 4.5 |
Podium | (annual) Essentials – $249/month; Standard – $409/month; Professional – $599/month; free trial – 14 days | Marketing and communication AI chatbots platform | Overall: 4.4 Capterra: 4.3 G2: 4.6 GetApp: 4.3 Software Advice: 4.3 |
REVE Chat | Live chat pricing (annual):Standard – $13.5/agent/month; Advanced – $22.5/agent/month; Enterprise – $45/agent/month; Chatbot price (yearly): Standard – $44; Advanced – $224; Enterprise – $449; Custom plan; Free trial | Customer communication and engagement management | Overall: 4.4 Capterra: 4.4 G2: 4.5 GetApp: 4.4 Software Advice: 4.4 |
Botsify | (Billed monthly) Do it yourself – $49/month; Done for you – $149/month; Custom plan; Free trial available | Sales and customer support with an automated chatbot | Overall: 4.4 Capterra: 4.4 G2: 4.3 GetApp: 4.4 Software Advice: 4.4 |
SurveySparrow | Not provided by chatbot vendors | Omnichannel experience management | Overall: 4.4 Capterra: 4.4 G2: 4.4 GetApp: 4.4 Software Advice: 4.4 |
Ada | Not provided by the chatbot vendor | Customer service automation | Overall: 4.4 Capterra: 4.4 G2: 4.5 GetApp: 4.4 Software Advice: 4.4 |
Boost.ai | Not available | Customer experience with conversational AI | Overall: 4.3 Capterra: 4.4 G2: 4.1 GetApp: 4.4 Software Advice: 4.4 |
Zendesk | (annually billed) Suite Team – $49/agent/month; Suite Growth – $79/agent/month; Suite Professional –$99/agent/month; Suite Enterprise – $150/agent/month; free trial | AI-powered customer service solution | Overall: 4.4 Capterra: 4.4 GetApp: 4.4 |
FreshChat | Free; (billed annually) Growth – $15/agent/month; Pro – $39/agent/month; Enterprise – $69/agent/month; free trial available | Used as a messaging bot | Overall: 4.1 Capterra: 4.1 GetApp: 4.1 Software Advice: 4.0 |
Salesforce Einstein | Custom price for the chatbot service | Top chatbot for CRM as a part of Salesforce Service Cloud | Overall: 4.1 Capterra: 4.4 GetApp: 4.0 Software Advice: 4.0 |
Netomi | Not provided by the chatbot vendor | Bot conversation | Overall: 4.9 Capterra: 5.0 G2: 4.8 |
MobileMonkey | For marketing & sales: MobileMonkey Startup – from $119/month (annual billing); MobileMonkey Team – from $299/month (annual billing); For creators & coaches: InstaChamp VIP Edition – free (temporary offer); InstaChamp Platinum – $19/month | Sales outreach automation and social media auto chatbot responders | Overall: 4.8 Capterra: 4.7 G2: 4.9 |
Tars | Not provided by the chatbot company | Marketing and customer service management with intelligent chatbots | Overall: 4.3 Capterra: 4.4 G2: 4.1 |
Alexa for Business | Shared devices – $7/device/month; Enrolled users – $3/user/month | Used as the best AI chatbot for voice assistance | Overall: 4.1 G2: 4.1 |
ChatGPT
In the past few months ChatGPT by OpenAI has become one of the most popular chatbots powered by the AI technology. As the software is still in the research stage users continue to discover the full extent of its capabilities. We can state for sure, that the AI chatbot is able to provide a specific experience of human-mannered conversations. It uses machine learning and NLP technologies to recognize the context of queries and requests and picks up on the syntactic styles and even demeanors of users to write the most realistic answer. Among the most common use cases of this free AI chatbot are text translations, summarizations, and the generation of conversations.
Features:
- Artificial intelligence conversation with a human-like manner
- Problem-solving capabilities
- Efficient natural language processing
- Wide range of integrations
- AI-generated responses
Tidio
Tidio Chat is a top online chatbot AI platform with the live chat capability that merges messages from Facebook Messenger, emails, and website chat widgets into a single agent interface. This allows agents to handle all customer communications simultaneously and with the same set of resources, regardless of the channel they arrive from. Users of Tidio Chat can configure a variety of chatbot automation features to launch predefined actions when a specific circumstance is met. There are several possible triggers, such as when a user opens a new page on the website, first visits the site, later visits the site, and time spent on a particular page. Sending emails or chat messages, adding to or removing tags from customer profiles are all actions that might be triggered. Automation in Tidio AI chatbot is aimed at detecting when users experience problems signing in, completing forms, or making payments and taking appropriate action before the user leaves the website.
- Live chat
- Sales chatbots
- Ticketing
- Automated responses
- Order management (for Shopify integration)
- Messaging channels
- No-code chatbots builder
- Departments and analytics
- Interface customization
ProProfs Chat
ProProfs Chatbot is a quick and effective online AI chat tool that enables various business websites to provide prompt assistance to their esteemed clients and website visitors. With the help of ProProfs live chat software, a customer service team can respond to several clients without interfering with their browsing experience, answer a variety of questions in real time, and resolve issues more quickly. Support personnel can rapidly minimize tickets with the use of the live chat software, and customers' reaction times and satisfaction levels are also improved. Capabilities of a chat with artificial intelligence support allow agents to automate responses, collect lead info to enhance sales, and schedule meetings. The ProProfs Chatbot is also noted for its high level of customization.
Features:
- Chatbot
- Automated greetings
- Canned responses
- Proactive chat invitation
- Intelligent chat routing
- Visitor tracking
- Customization
- Analytics & Reports
- Post-chat survey
Manychat
A conversational AI technology called Manychat was created to assist eCommerce companies in automating text message, Facebook Messenger, and Instagram discussions. Customers can receive email and text messages from administrators with discount coupons, reservation confirmations, promotional messages, and more. With Manychat, agents get the functionality to create customized chatbot processes, run A/B testing to increase campaign effectiveness, and learn more about performance metrics. Using a drag-and-drop interface, operators can also use built-in templates for the chatbot application to create and modify marketing campaigns across numerous social media channels.
Features:
- Facebook messaging bot
- Automated chatbots for Instagram marketing
- SMS text messages
- Conversational AI chatbots for WhatsApp
- Artificial intelligence conversation chat building
- Integrations
Landbot.io
A cloud-based service called Landbot.io enables small and medium-sized businesses to build the best conversational chatbots for websites, landing pages, surveys, and chatbot tools for generation of leads to engage with customers and increase conversion rates. Users can develop lead-generating forms on the conversational UI-based platform. The data gathered from the forms is sent straight to the CRM systems of enterprises for further processing. Additionally, Landbot.io has an integrated editor that enhances interaction with potential clients, keeps track of leads, and customizes messages based on visitor preferences with the help of artificial intelligence technology.
Products and platforms:
- Website chatbot
- WhatsApp automation
- API & SDK
- Chatbot platform
- Integrations
DeepConverse
DeepConverse assists companies in scaling and automating their client engagements with its features of an AI chatbot. To give your users a wonderful support experience, DeepConverse features chatbots online, conversational search, and interactive guides. With more than 50 support APIs at the disposal, DeepConverse enables quick and safe automation of processes like recurring payments, appointment booking and scheduling, client identification verification, etc. It provides an excellent self-service chatbot for resolving issues.
Platform capabilities:
- AI chatbots
- Interactive decision trees
- Answer engine
- Integrations